Prosocial Content Agent

Overview
Reclaiming Human Agency: The Pro-Social Content Agent (PSCA)
At Civic Health Project, we believe technology should empower users, not manipulate them. The Pro-Social Content Agent (PSCA) is a proof of concept designed to explore how users could have a healthier and more intentional online experience. It envisions a digital landscape where content promotes understanding and empathy, contributing to a more inclusive and mentally healthier society.

The Problem

Social media and news platforms shape how billions connect, communicate, and consume information. Their influence extends beyond individual experiences, shaping societal narratives, deepening divisions, and eroding trust in institutions. Engagement-driven algorithms prioritize clicks and shares over accuracy and inclusivity, amplifying toxicity, echo chambers, and misinformation.

75% of YouTube views come from algorithmic recommendations. 90% of TikTok engagement is AI-driven. 70% of Twitter/X feeds come from accounts users don’t follow.

This dynamic fuels division, increases stress, and limits user control over content consumption.

A Test Concept: Pro-Social AI for a Healthier Digital Experience

PSCA is a conceptual experiment that explores how modifying engagement-based algorithms with customizable, pro-social AI could empower individuals to curate content aligned with their values while reducing exposure to harmful and polarizing material.

Key Features Personalized Feed Curation – Users shape their feeds around constructive, values-aligned content. LLM-Powered Content Filtering – Reduces exposure to hate speech, misinformation, and toxic narratives. Pro-Social Default Settings – Encourages balanced exposure to different perspectives while safeguarding mental well-being. Alternative Payment Models – Moves beyond engagement-based incentives that amplify outrage.

Why This Matters Now

Digital platforms shape public opinion, social cohesion, and mental health. PSCA could offer a way to restore user agency, reduce polarization, and strengthen trust in institutions and civic engagement.

By putting control back in users' hands, PSCA envisions a healthier, more intentional digital experience—one that prioritizes well-being, trust, and constructive discourse over division and manipulation.

Advancing scalable solutions to bridge divides, strengthen democracy, and foster civic trust.

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